Title: - Customer Care Executive Exp: - 3 Yrs. (UK Shift: 2 PM – 11 PM) JOB Summary: - We are looking for enthusiastic Customer Care Executives to work for our UK Voice Process to contribute in Converting Leads. You will be responsible for closing Lead deals over the phone and maintaining good customer relationships. Qualification: Apply Only Freshers - BA/BCOM/BSC/BBA//BBM/BHM/BCA Roles & Responsibilities: - Inbound/outbound calls as per business expectations for Customer service/sales team Ensure complete and correct information is transferred to the customer on every call. Meet call quality above 80% Adherence to process & scripts. Should handle the customers confidently and assertively. Ensure 100% customer satisfaction on all the calls handled. Should be fine with UK Shift as per the process requirement. Ensure maximum login hours are met. Meet the basic process metrics management like Dial out, ACHT, Connects, and Leads per day, conversion rate, Call quality scores, Product test scores. etc as defined for his level. Reporting basic escalations to the Team Leader. Knowledge & Skills: - Proven experience in UK voice process sales role. Proven track record of successfully meeting targets. Ability to learn about the products and describe/explain them to prospects. Should be able to communicate in English Proficiently. Must have good listening skills of British English. (As per business need) No MTI affecting pronunciation/Understanding. Must have knowledge of operating computer. Must have typing speed 30 words per minute. Must have Hardworking Nature and Positive Attitude. Should have Bachelor's / Master's Degree. Salary is not a constraint for the right candidate.

More about this Customer Care Executive job

BOXFinity is aggressively hiring for the job profile of Customer Care Executive at Hyderabad in Ameerpet locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Hyderabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 12-Mar-2023. For more details, download apna app and find Full Time jobs in Hyderabad. Through apna, you can find jobs in 74 cities across India. Join NOW!