Job Description: Serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the database. Areas of responsibilities would be: Determine the requirements by working with customers. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfil requests by completing transactions; entering requests in system or forwarding requests. Sell additional services by recognizing opportunities explaining the benefits of additional features. Maintain a call centre database by entering information. Keep systems operational by following established procedures; reporting malfunctions. Enhance organization reputation by accepting ownership for any existing and new requests

More about this Customer Service Executive job

Stanplus Technologies Private Limited is aggressively hiring for the job profile of Customer Service Executive at Hyderabad in Jubilee Hills locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Hyderabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Nov-2022. For more details, download apna app and find Night Shift jobs in Hyderabad. Through apna, you can find jobs in 74 cities across India. Join NOW!