Customer Service Executive

Marolix technology Solution Private Limited

Kondapur, Hyderabad

₹13,000 - ₹15,000 monthly

Fixed

13000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Night Shift

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

79 applicants

Job Description

LOOKING FOR CUSTOMER SERVICE EXECUTIVE. JOB BRIEF: We are looking for a competitive and trustworthy Customer Service Executive to help us build up our business activities. Customer Service Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. Responsibilities: • Contact potential or existing customers to inform them about a product or service using scripts • Answer questions about products or the company • Ask questions to understand customer requirements and close sales • Direct prospects to the field sales team when needed • Enter and update customer information in the database • Take and process orders in an accurate manner • Handle grievances to preserve the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and note useful information. Requirements • Proven experience as telesales representative or other sales/customer service role • Proven track record of successfully meeting sales quota preferably over the phone • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Ability to learn about products and services and describe/explain them to prospects • Excellent knowledge of English • Excellent communication and interpersonal skills • Cool-tempered and able to handle rejection • Outstanding negotiation skills with the ability to resolve issues and address complaints • High school diploma; BSc/BA will be a plus #IMMEDIATE JOINER #NIGHTSHIFT

More about this Customer Service Executive job

Marolix technology Solution Private Limited is aggressively hiring for the job profile of Customer Service Executive at Hyderabad in Kondapur locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 13,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 08:30 PM to 05:00 AM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Hyderabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 28-Dec-2021. For more details, download apna app and find Night Shift jobs in Hyderabad. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Night Shift

Interview & address details

Work Location

2nd Floor, MR Prime, Survey No: 6, BP Raju Marg, Behind Ratnadeep Supermarket, Whitefield, Kondapur, Hyd-500081. Landmark: AMB Mall/Sarath City Mall Opp Kondapur, Hyderabad

Interview mode

Online/Telephonic

Job posted by Marolix technology Solution Private Limited

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