Head - Customer Success



Not disclosed

Work from Office

Full Time

Freshers only

Job Details

Job Description

Airtel Business.AP>Customer Experience.Circle Head.Large Circle>CE Head>AP-Hyderabad-Splendid Towers-Circle

Key Deliverables
• To Ensure 100% service level adherence to business processes
• To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice)
• Managing Fault Rate and SLA
• To increase Collection Efficiency : 0-60 days (data and Voice)
• Bad Debts Reduction
• IR Delivery vs. Target
• Drive virtualization through PFH, Self-care and Paperless bill media

Skills Required
• Experience in Project Management + Collections
• Partner Management
• Team Management

Educational Qualifications
• Full Time graduate, preferably MBA/ PGDM

Work Experience
 8-15 Years of experience in telecom(Preferred

Job role


Project & Program Management

Role / Category

Other Program / Project Management

Employment type

Full Time


Day Shift

Job requirements


Freshers only

About company



Job posted by Airtel

This job has expired

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