Here are the job descriptions for Front Office Executive and Telecaller

Front Office Executive:

· Manage reception and front desk operations.

· Greet visitors, handle inquiries, and provide information.

· Answer and direct phone calls, emails, and messages.

· Maintain records, files, and databases.

· Coordinate appointments, meetings, and events.

· Ensure seamless day-to-day office operations.

Telecaller:

· Make outbound calls to customers, clients, or prospects.

· Promote products, services, or offers.

· Handle customer inquiries and resolve issues.

· Set appointments, generate leads, and meet sales targets.

· Update customer records and database.

· Achieve daily/weekly call and conversion targets.