Customer Care Executive

HR Globe Recruitment Service

Kukatpally, Hyderabad

₹17,000 - ₹21,000 monthly

Fixed

17000 - ₹21000

Earning Potential

21,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

71 applicants

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

Greetings from HR Globe Recruitment Service .


3. Inbound voice process


Key responsibilities and Accountability


* Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed.


* Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions


* Need to adhere to the shift adherence


Qualification: 10+2 OR Graduate


Experience: Freshers OR Experience (Tele calling)


Language Proficiency: Good Communication Skills


Languages:  English, Hindi, and Kannada/Malayalam/Tamil


CTC: Up to 21000, 17000 Take Home



Job role

Work location

Kukatpally, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - Operations, Customer Success, Customer Support - BPO / Voice / Blended

Skills

Blended process, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Basic English

Regional language

Fluent in speaking Kannada, Tamil, Gujarati, Hindi

Age limit

18 - 32 years

Gender

Any gender

About company

Name

HR Globe Recruitment Service

Address

Kukatpally, Hyderabad, Telangana, India

Job posted by HR Globe Recruitment Service

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