Sales Advisor

About Cult:

Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company’s vision is to empower everyone towards an active and healthier lifestyle through innovative fitness solutions, enabled by technology.

Job Description:

As a Sales Advisor, you’ll lead the charge in delivering exceptional customer service and driving sales in our Cult store. You'll engage with customers, recommend products, and ensure a top-notch shopping experience while meeting sales targets. Your leadership and passion for retail will help create a welcoming environment and guide new team members to success. If you thrive in a dynamic, fast-paced setting, this role is perfect for you!

Skills Required:

Sales Executive, Communication Skills, Negotiation, Branding, Customer Engagement.

Role:

• Greet and welcome customers
• Understand customer needs
• Suggest the right products suited to the customers’ needs
• Provide accurate information (e.g. product features, offers, policies)
• Answer customers’ queries about specific products/policies
• Encourage product trials, and assist customers in their buying decision
• Ensure visual merchandising as per the guidelines
• Ensure a pleasant and welcoming retail environment
• Achieve sales and KPI targets
• Direct customer feedback and complaints to the Store Manager
• Handle billing, inventory, and other transactions
• Guide new advisor members
• Ensure an organized and pleasant back store
• Ensure safety of colleagues, customers, store assets and inventory
• Any other day to operational aspects

Qualifications & Skills :

• 0.6 - 3 years work experience in retail sales preferably in sportswear (apparels), sports of footwear brands
• Deep understanding of the retail sales process and retail KPIs
• Familiarity with consumer interaction principles
• Knowledge of inventory stocking and control procedures