Job Description - Sales Executive

A Sales Executive for a hardware shop is responsible for generating revenue by selling hardware products and services, building relationships with customers, and achieving sales targets. They understand customer needs, recommend appropriate products, and provide excellent customer service, while also keeping up with industry trends and competitor offerings. 

Key Responsibilities:

• Sales and Customer Service: Provide product knowledge, answer customer questions, and assist with purchasing decisions.
• Relationship Building: Develop and maintain relationships with existing and potential customers.
• Sales Target Achievement: Meet or exceed sales quotas and targets.
• Market Knowledge: Stay informed about industry trends, competitor products, and pricing.
• Product Demonstrations: Showcase product features and benefits to customers.
• Lead Generation: Identify and generate new business opportunities.
• Closing Deals: Negotiate terms and close sales.
• After-Sales Support: Provide support to customers after a purchase.
• Reporting: Track sales activity and prepare reports. 

Essential Skills:

• Communication: Excellent verbal and written communication skills.
• Customer Service: Strong customer service skills and a customer-centric mindset.
• Sales: Proven sales experience, including experience with retail sales.
• Product Knowledge: Knowledge of hardware products and their applications.
• Negotiation: Skilled in negotiation and closing deals.
• Interpersonal Skills: Ability to build rapport and establish trust with customers.
• Problem-Solving: Ability to identify and resolve customer issues.
• Time Management: Ability to manage time effectively and prioritize tasks. 

Additional Skills:

• Merchandising: Knowledge of store layout and merchandising techniques.
• Stock Management: Understanding of inventory control and stock replenishment.
• Computer Skills: Proficiency in using Microsoft Office and other relevant software.
• CRM Software: Experience with Customer Relationship Management (CRM) software. 

Please share the resume to maneeja.d@skilviu.com or contact ‪+91 70754 98526‬