Customer Support Executive
Airvincible
Customer Support Executive
Airvincible
Vijay Nagar, Indore
₹12,000 - ₹15,000 monthly
Fixed
₹12000 - ₹15000
Earning Potential
₹15,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
79 applicants
Job Description
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues promptly and effectively.
- Maintain detailed records of customer interactions and transactions.
- Provide information on products, services, and company policies.
- Process orders, forms, applications, and requests.
- Follow communication procedures, guidelines, and policies.
- Collaborate with other departments to resolve complex issues.
- Identify and escalate priority issues to the appropriate resources.
- Offer solutions and alternatives to improve customer satisfaction.
- Continuously strive to improve customer service quality.
Job role
Work location
3rd floor, Mangal City Mall, AB Road, near vishal mega mart building, Scheme 54 PU4, Indore, Madhya Pradesh, India Vijay Nagar, Indore
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended
Skills
bpo, Customer support, English typing, Typing speed, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Airvincible
Address
3rd floor, Mangal City Mall, AB Road, near vishal mega mart building, Scheme 54 PU4, Indore, Madhya Pradesh, India Vijay Nagar, Indore
Job posted by Airvincible
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