Job Title: Front Office Executive / Receptionist

📌 Job Summary- The Front Desk Executive / Receptionist serves as the first point of contact for visitors and clients, ensuring a welcoming and professional atmosphere. This role involves managing front desk operations, handling administrative tasks, and facilitating smooth communication within the organization.

🎯 Key Responsibilities

• Visitor Management: Greet and assist visitors in a courteous manner, ensuring a positive first impression.
• Communication Handling: Answer, screen, and direct incoming calls; manage correspondence via email and mail.
• Administrative Support: Schedule appointments, maintain calendars, and coordinate meetings.
• Front Desk Operations: Ensure the reception area is tidy and presentable, with all necessary stationery and materials.
• Security and Access Control: Monitor visitor access and maintain security protocols.
• Record Keeping: Maintain and update records of office expenses and costs.
• Clerical Duties: Perform tasks such as filing, photocopying, transcribing, and faxing.

✅ Required Skills and Qualifications

• Education: High school diploma or equivalent; additional certification in office management is a plus.
• Experience: Proven work experience as a receptionist, front office representative, or similar role.
• Technical Skills: Proficiency in Microsoft Office Suite and familiarity with office equipment.
• Communication Skills: Excellent verbal and written communication abilities.
• Organizational Skills: Strong multitasking and time-management skills, with the ability to prioritize tasks.
• Customer Service: A customer-focused attitude with a professional appearance and demeanor.

🌟 Preferred Attributes

• Interpersonal Skills: Ability to interact effectively with clients, visitors, and staff.
• Problem-Solving: Capable of handling unexpected situations with poise and efficiency.
• Adaptability: Flexibility to handle diverse tasks and responsibilities in a dynamic environment.