We are seeking an enthusiastic and motivated individual to join our customer support team as a Customer Success Executive. The successful candidate will be responsible for providing technical support and ad-hoc training to customers who use our company's product, replying to inbound queries, and ensuring customer satisfaction and retention. You can apply and interview now at this link on your mobile phone: https://mapi.awaz.co/sVjP Qualifications: Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM). Location: Vaishali Nagar, Jaipur Exp : 0-2 Years in Customer Service Salary: 2.6 - 2.75 LPA 50% cutoff – 10th, 12th and Graduation. No backlogs and Gap years during education Must be fluent in English and Hindi Expectations of successful candidates: A willingness to learn about the company's products and their capabilities. Ability to establish customer relationships that increase retention and loyalty, ultimately boosting customer lifetime value and reducing churn. Strong technical skills and the ability to simplify complex concepts for customers. Exceptional interpersonal and relationship-building abilities. Knowledge of other regional languages is an advantage, particularly if the company operates within the country. Responsibilities: Offer technical assistance and on-demand training to customers using the company's products, responding to incoming inquiries. Ensure customer satisfaction by educating them on the functional capabilities and potential upgrades of the product. Contribute to the development and enhancement of the product by collecting feedback to identify common issues and bringing them to the attention of the product manager. Maintain high service standards, going above and beyond to ensure customer satisfaction and retention.

More about this Customer Success Executive job

True Voice Technologies is aggressively hiring for the job profile of Customer Success Executive at Jaipur in Vaishali Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 21,667 INR and can go up to 22,917 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Jaipur at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Apr-2023. For more details, download apna app and find Full Time jobs in Jaipur. Through apna, you can find jobs in 74 cities across India. Join NOW!