HR Manager

The HR Manager in a hospital oversees all human resource functions, ensuring efficient staffing, compliance with healthcare regulations, employee welfare, and smooth administrative operations. This role supports clinical and non-clinical departments, helping maintain a safe, high-quality patient care environment through effective people management.

Key Responsibilities

1. Recruitment & Staffing

• Manage end-to-end recruitment for medical, nursing, paramedical, and administrative roles.

• Coordinate manpower planning with department heads.

• Conduct interviews, reference checks, and onboarding processes.

• Ensure timely hiring to avoid staff shortages in critical departments.

2. Employee Relations & Engagement

• Address employee grievances and maintain a positive work culture.

• Conduct employee engagement activities, recognition programs, and retention initiatives.

• Implement workplace safety and welfare practices.

3. Training & Development

• Identify training needs specific to healthcare (clinical skills, patient care, safety protocols).

• Organize orientation, CME programs, and competency development workshops.

• Maintain training documentation as per accreditation standards (e.g., NABH/JCI).

4. Performance Management

• Drive annual appraisal processes and KRA/KPI-based evaluations.

• Support department heads in improving performance and handling disciplinary actions.

• Maintain accurate performance documentation.

5. Compliance & HR Policies

• Ensure compliance with all labor laws, hospital regulations, and accreditation guidelines.

• Maintain HR policies, SOPs, and employee handbooks.

• Handle audits (statutory, NABH/JCI) and ensure documentation readiness.

6. Payroll & HR Operations

• Oversee payroll processing, attendance, and leave management.

• Manage employee records, contracts, and HRIS data.

• Coordinate benefits administration (PF, ESI, insurance, etc.).

7. Workforce Planning & Administration

• Monitor staffing ratios (doctor:nurse:patient) in line with industry standards.

• Handle contract staffing, vendor management, and roster approvals.

• Support management in budgeting and cost control related to manpower.

Skills & Qualifications

Education

• Bachelor’s or Master’s in HR, Business Administration, or equivalent.

• MBA/PGDM in HR preferred.

Experience

• 5–10 years of HR experience, with at least 2–3 years in a hospital/healthcare setting.

• Strong understanding of clinical and non-clinical workforce requirements.

Key Skills

• Knowledge of labor laws and hospital accreditation standards (NABH/JCI).

• Strong communication and interpersonal skills.

• Ability to manage conflict and maintain confidentiality.

• Proficiency in HRIS tools and MS Office.

Reporting To

• Hospital Administrator / CEO