Reservation Executive

Expand Hotels

Shyam Nagar, Jaipur

₹12,500 - ₹38,000 monthly*

Fixed

12500 - ₹29000

Average Incentives*

9,000

Earning Potential

38,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

103 applicants

Job Description

Job Responsibilities of a Reservations Executive are as below


1. Managing the hotel room reservations on e-commerce platforms like MakeMyTrip, GoIbibo etc.

2. Managing hotel room inventory and rates on e-commerce platforms using software.

3. Managing the hotel room reservations enquiries of direct guests over the call, mail and WhatsApp.

4. Managing the hotel room reservations enquiries of agents over the call, mail and WhatsApp.

5. Ensuring the payment receiving in hotel bank account from the direct guest or agent.

6. Timely information sharing about reservations and payments with operations and front office team over the mail.

7. Collecting the guests feedback over the calls and getting the same updated by guests on online platforms.

8. Responding to guest reviews on online platforms.


Job role

Work location

B1, Ganesh Nagar, Near Goyal Pathlabs, Opposite to Janpath Hotel, New Sanganer Road, Jaipur, Pin - 302019 Shyam Nagar, Jaipur

Department

Sales & BD

Role / Category

Inside Sales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Telesales, Tourism Services, Inside Sales

Skills

MS Excel, Good Communication Skills, Negotiation skills, Enquiry management, Telesales, B2C sales, Booking Management, Computer proficiency, Hotel reservation management

English level

Basic English

Age limit

18 - 40 years

Gender

Female

About company

Name

Expand Hotels

Address

B1, Ganesh Nagar, Near Goyal Pathlabs, Opposite to Janpath Hotel, New Sanganer Road, Jaipur, Pin - 302019 Shyam Nagar, Jaipur

Job posted by Expand Hotels

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