Sales & Marketing Manager

5 Openings
Audi Jaipur
MI Road
20,000 - 40,000 per month (Fixed + incentives)
1621 people interested in this job
Posted on : 09-Jun-2021
Expires on : 04-Feb-2022

Job Requirements

Good Communication Skills

Lead generation

Negotiation skills

Convincing skills

Job Details

Diploma (Associate Degree)
English Level
Fluent English
2 - 5 years
Diploma (Associate Degree)
English Level
Fluent English
2 - 5 years
Male Only
Working days
Monday - Saturday
9 AM - 6 PM
Audi Jaipur, opp gpo mi road jaipur, MI Road, Jaipur, Rajasthan - 302001

Job Description

Job Description: 1. Primary Responsibilities a) Lead Generation  Actively participate in marketing activities and drive referrals to generate leads and achieve retail target b) Vehicle Sales  Actively maintain contact with prospective customers to convert them into buyers and sell the entire Audi product portfolio  Regular follow-up on leads allocated through the marketing team, Audi India centrally  Make sure that the customer receives a warm welcome at the showroom, is made comfortable in the customer lounge area and is offered appropriate refreshments  Conduct need analysis with the customer, vehicle demonstration and test drives to create a unique product experience, making customers feel the need to buy an Audi  Demonstrate strong product and customer understanding to build trust and offer customers the right products from the Audi portfolio and draw up a complete offer which meets their exact needs and interests  Demonstrate the key highlights of the Audi vs competitive products  Check for Finance requirements, Trade-in opportunities, accessories, EW, Service Package, other VAS requirements from the customer  Guide the customer through the complete decision making process all the way from the offer to the signed contract in a way that ensures meeting of customer preferences as well as those of the dealership and AUDI India  Showcase strong customer orientation and ensure the customer has a Audi brand experience through the sales process, right from first contact to final vehicle delivery  Ensure achievement of monthly sales targets set in line with dealership sales appendix  Drive sales for the dealers by selling profitably and maximizing value added services sales c) Additional Business Generation  Proactively check with the customer for incremental business opportunities for the dealership by evaluating for referrals, cross-selling possibilities throughused car exchange, Finance schemes, Accessories sales, Extended Warranty and other value added services d) Process Adherence  Plan and manage all system level reporting and documentation requirement as per Audi standards  Ensure Lead Management module owner ship of SFDC  Bring competitive intelligence and feedback, and ensure strong awareness of the competitive activities  Ensure adherence to process and achievement of LRS scores  Update and maintain the IPAD with latest information on Products, Pricing and Customer Schemes e) Customer Satisfaction  Own the customer satisfaction scores for the sales process through CSS  Ensure presence and owner ship of the customer vehicle sales and delivery process  Conduct home visit if required to drive customer satisfaction  Coordinate effectively with relevant teams and stake holders to ensure smooth execution of required processes such as Test Drives, Billing and payments, Loan approvals, RTO registrations, trade-in evaluations, and final vehicle handover f) Relationship  Manage relationship with theexisting customers post sales cycle to drive additional leads from referrals 2. Measures (Reports):  New Cars Overall Retail Target Achievement  New Car Modelwise\Variant wise Retail Target Achievement  Finance Penetration as % of New Car  Insurance Penetration as % of New Car  Extended Warranty(EW) Penetration as a % of New Car  Accessories per new car  Average Booking to Full payment disbursement turnaround time(TAT)  Qualified Lead(QL) to Retail Conversion Ratio

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