Telesales Executive

Telesales Executive – Job RoleA Telesales Executive is responsible for contacting potential and existing customers over phone calls to promote products/services, generate leads, convert sales, and maintain customer relationships.

• Key ResponsibilitiesMake outbound/inbound calls to customers.
• Explain product features, pricing, and benefits clearly.
• Understand customer requirements and provide suitable solutions.
• Convert leads into sales and meet daily/weekly targets.
• Maintain and update customer information in CRM.
• Follow up on pending inquiries and leads.
• Handle customer questions and provide basic support.
• Maintain a positive and professional tone on every call.
• Report daily calls, leads, and conversions to the team lead.
• Requirements / QualificationsMinimum 12th pass (Graduation preferred).
• Basic computer knowledge.
• Experience in telesales or tele-calling is an advantage.
• Ability to learn product details quickly.
• Comfortable in making multiple calls daily.
• Skills NeededGood communication and convincing skills.
• Active listening and problem-solving ability.
• Customer-friendly attitude.
• Confidence and goal-oriented mindset.
• Ability to handle rejections and stay motivated.
• Time management and teamwork skills.