Senior Front Desk Executive (English Speaking)

*Please note - Good command over the English language is mandatory for this job. The candidate will be acting as a front-facing representative of the school and will be required to speak with teachers, parents and children on a daily basis in English. Please ONLY apply if you are comfortable speaking in English.*

1. Front Office & Admissions Support

• Act as the first point of contact for visitors, parents, students, and callers.
• Manage walk-ins, phone calls, and emails with professionalism.
• Support the admissions workflow: handling inquiries, guiding parents, preparing documents, and coordinating next steps with departments.

2. Administrative & Documentation Management

• Maintain accurate and organised student records—physical and digital.
• Oversee filing systems, certificate logs, admission documents, and data forms.
• Manage schedules, vendor appointments, and school-level coordination tasks.

3. Technical & Data Responsibilities

• Use Google Workspace daily: Docs, Sheets, Forms, Drive.
• Create and update Google Sheets using pivot tables, filters, and basic formulas (VLOOKUP, SUMIF, COUNTIF, etc.).
• Assist with simple data analysis for admissions, inquiries, attendance, and operational reports.
• Adopt AI tools such as ChatGPT or Gemini to:
• Prepare drafts of letters, circulars, and reports.
• Summarise data and generate insights.
• Improve administrative efficiency.

4. Marketing & Vendor Coordination

• Coordinate with external social media and marketing agencies.
• Share student activity footage, data, and approvals as required.
• Support lead-tracking tasks: updating daily sheets, pulling interest data, preparing simple reports for the marketing team.
• Ensure timely communication between the school and vendors.