Telecalling Team Leader

Key Responsibilities:

1. Lead and manage the telesales team.
2. Set sales targets and motivate the team to achieve them.
3. Analyze team performance and implement strategies for improvement.
4. Conduct training and coaching sessions for the team.
5. Maintain and strengthen customer relationships.
6. Monitor team performance and prepare reports.
7. Ensure adherence to quality and customer service standards.

Required Skills:

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Experience in telesales or sales.
• Goal-oriented approach.
• Problem-solving and decision-making abilities.