Job Title: Travel and Immigration Consultant

Company: Rellio Services

Location: Remote (Work-from-Home), with potential for onsite work in the future

Employment Type: Full-Time / Part-Time

About Rellio ServicesRellio Services is a leading overseas education, recruitment, and immigration company committed to helping individuals navigate global travel, study, and work opportunities. We are seeking a knowledgeable and enthusiastic Travel and Immigration Consultant who can provide expert guidance on travel destinations, visa processes, and immigration-related queries.

Job SummaryAs a Travel and Immigration Consultant at Rellio Services, you will be responsible for advising clients on travel and immigration options, planning itineraries, and ensuring a seamless experience from initial inquiry to destination arrival. In the early stages, this is a work-from-home role, providing flexibility and the opportunity to develop a robust understanding of our services and client needs.

1. Key ResponsibilitiesClient Consultation

• Conduct consultations with clients to understand their travel and immigration needs, preferences, and budget.
• Provide clear and accurate information on visa and immigration processes for various countries.

1. Travel Planning

• Research and recommend travel destinations, itineraries, and options that meet the client’s requirements.
• Coordinate bookings for flights, accommodations, and other travel services, ensuring compliance with immigration regulations.

1. Immigration Assistance

• Stay up-to-date with the latest immigration laws, policies, and visa requirements for multiple destinations.
• Guide clients through the visa application process, providing advice on required documentation and timelines.

1. Customer Service

• Build strong client relationships through effective communication and a customer-first approach.
• Resolve client concerns promptly, ensuring a positive experience throughout their journey.

1. Administrative Support

• Maintain accurate records of client interactions, travel plans, and immigration documents.
• Collaborate with the Rellio Services team to improve service offerings and streamline processes.
• QualificationsPrior experience as a travel agent, immigration consultant, or related role.
• Strong knowledge of visa processes and immigration requirements for various countries.
• Excellent research skills and familiarity with travel destinations worldwide.
• Proficiency in customer service and client communication.
• Ability to work independently, with a proactive and organized approach.
• BenefitsFlexible remote work arrangement in the initial phase.
• Opportunity to work with an internationally focused team.
• Competitive salary with potential for career growth in a supportive environment.