Assistant Vice President

EXL SERVICES

Kochi

Not disclosed

Work from Office

Full Time

Min. 18 years

Job Details

Job Description

Assistant Vice President

  • The role will manage a single or multi-client portfolio in healthcare domain with span of control of ~250 employees
  • The role will be responsible for ensuring noiseless delivery across the accounts, working closely with the onshore teams to support sales opportunities, and moving each of the delivery accounts towards Intelligent (a combination of leveraging AI, robotics, and analytics effectively)
  • The responsibility would be to manage multiple teams who would work from different offshore locations for US Helathcare payer business 
  • Preferably experience with Claims, Appeals, Utilization management, Back office enrollment, prior Auth
  • Engage with various existing support teams (Process Excellence/ Digital / Analytics) that will help us achieve the results
  • Manage relationships with customers at the senior management level and ensure customer satisfaction
  • Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making
  • Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
  • Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training
  • Ensure adequate guidance & training of team members to ensure process objectives & Customer requirements are met

 

Job role

Work location

Kochi

Department

Healthcare / Doctor / Hospital Staff

Role / Category

Doctor

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 18 years

About company

Name

EXL SERVICES

Job posted by EXL SERVICES

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