PLEASE READ CAREFULLY - THIS IS FULL TIME JOB ( NOT WORK FROM HOME JOB) • Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. • Greeting customers in a friendly, professional manner using the suggested script. • Answering telephonic and e-mail inquiries in a timely manner. • Deferring queries to your line manager if you are unable to answer them. • Furnishing members and health care practitioners with details regarding members' benefits. • Advising members of outstanding health packages. • Providing extant and prospective members with the details. • Cancelling members' plans upon their request, if directed by your line manager. • Ensuring that your workspace remains tidy and that you are equipped with all relevant tools and resources. Health Care Customer Service Representative Skills: • High school diploma or equivalent. • Ability to read doctor prescriptions. • Prior experience as a customer service specialist or equivalent, ideally within a similar setting. • Sales experience is highly advantageous. • Computer literate with an above-average typing speed. • Superb verbal and written communication skills. • Thorough, with excellent listening skills. • Ability to calm irate, anxious, or grieving customers. • Capacity to navigate stressful situations with ease. • Available to work shifts, which may include work during evenings, weekends, and public holidays. Phone number to contact : Anoop - HR -

More about this Customer Care Executive job

Ison Xperiences is aggressively hiring for the job profile of Customer Care Executive at Kochi in Kalamassery locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 11,000 INR and can go up to 12,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Kochi at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 09-Dec-2023. For more details, download apna app and find Night Shift jobs in Kochi. Through apna, you can find jobs in 74 cities across India. Join NOW!