Telecalling Executive
Priyanka Ghosh Entertainment
Telecalling Executive
Priyanka Ghosh Entertainment
Garia, Kolkata/Calcutta Region
₹8,000 - ₹15,000 monthly
Fixed
₹8000 - ₹15000
Earning Potential
₹15,000
Job Details
Interview Details
Job highlights
Urgently hiring
80 applicants
Job Description
Job Title: Telecaller (Customer Service)
Location: Kolkata South
Company Overview:
We are a dynamic event management company based in South Kolkata, specializing in creating memorable experiences for our clients. We are looking for dedicated individuals to join our customer service team as Telecallers.
Job Responsibilities:
Make outbound calls to potential and existing customers.
Answer inquiries and provide information about our event services.
Handle client queries and offer solutions in a professional manner.
Schedule appointments for meetings or follow-ups.
Maintain accurate records of customer interactions and feedback.
Collaborate with the sales and event management teams to improve customer satisfaction.
Skills Required:
Strong communication skills in Hindi, and Bengali.and basic English
Polite and professional phone manner.
Basic computer knowledge and experience with telecalling software.
Good organizational skills and attention to detail.
Ability to work independently as well as in a team.
Qualifications:
High school diploma or equivalent.
Prior experience in telecalling or customer service is a plus.
Salary:
Competitive salary + performance-based incentives.
Work Hours:
Full-time, Monday to Saturday.
Job role
Work location
S/6 Kamda Hari, Garia, near Vivek Bharati School, Kolkata 700084 Garia, Kolkata/Calcutta Region
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Post Graduate
Past role/category experience
Customer Success, Customer Support - Operations
English level
Basic English
Gender
Any gender
About company
Name
Priyanka Ghosh Entertainment
Address
S/6 Kamda Hari, Garia, near Vivek Bharati School, Kolkata 700084 Garia, Kolkata/Calcutta Region
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