Telecalling Executive

Priyanka Ghosh Entertainment

Garia, Kolkata/Calcutta Region

₹8,000 - ₹15,000 monthly

Fixed

8000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

80 applicants

Job Description

Job Title: Telecaller (Customer Service)

Location: Kolkata South


Company Overview:

We are a dynamic event management company based in South Kolkata, specializing in creating memorable experiences for our clients. We are looking for dedicated individuals to join our customer service team as Telecallers.


Job Responsibilities:


Make outbound calls to potential and existing customers.


Answer inquiries and provide information about our event services.


Handle client queries and offer solutions in a professional manner.


Schedule appointments for meetings or follow-ups.


Maintain accurate records of customer interactions and feedback.


Collaborate with the sales and event management teams to improve customer satisfaction.



Skills Required:


Strong communication skills in Hindi, and Bengali.and basic English


Polite and professional phone manner.


Basic computer knowledge and experience with telecalling software.


Good organizational skills and attention to detail.


Ability to work independently as well as in a team.



Qualifications:


High school diploma or equivalent.


Prior experience in telecalling or customer service is a plus.



Salary:

Competitive salary + performance-based incentives.


Work Hours:

Full-time, Monday to Saturday.

Job role

Work location

S/6 Kamda Hari, Garia, near Vivek Bharati School, Kolkata 700084 Garia, Kolkata/Calcutta Region

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Post Graduate

Past role/category experience

Customer Support - Operations, Customer Success

English level

Basic English

Gender

Any gender

About company

Name

Priyanka Ghosh Entertainment

Address

S/6 Kamda Hari, Garia, near Vivek Bharati School, Kolkata 700084 Garia, Kolkata/Calcutta Region

Job posted by Priyanka Ghosh Entertainment

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