Looking For Fresher/Experienced Candidates in One of India's largest BPO Companies @Kolkata !!

Our client is One of India's Largest BPO Company. Our Company operates as a business services provider firm. The Company provides business outsourcing and back office support solutions in banking, finance, telecom, healthcare, travel, hospitality, retail, consumer goods, oil, gas, and technology sectors worldwide.

Designation:  Process Executive

Job Role:

• E-Commerce customer support - voice support.
• Taking calls over the phone, which involves working in different time zones.
• Handling customer calls and initiating the right responses to them, positively and professionally.
• Flexible to work in shift.

Requirements

• Excellent English - In both verbal and written communication skills.
• Knowledge of customer service principles and practices.
• Good technical knowledge.
• Experience : Any Fresher & experienced in customer service role.
• Shift : Rotational Shift / Flexible to work in Night shifts.
• Education : Any undergraduate / Graduate / Post Graduate can apply.

Benefits

• Drop is available only during odd hours provided the candidate is within the transport boundary