Customer Support Voice (Kolkata)

2Coms Consulting Pvt Ltd.

Kolkata/Calcutta

₹10,000 - ₹25,000 monthly

Fixed

10000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 100% candidates in last 1 days

118 applicants

Job Description

Job Description

Greetings,

There is an Excellent opportunity For Exp candidates for Voice Process @Kolkata.

Our Client is a multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.



Company Profile: MNC Captive Telecom


Job Title: Customer Support Associate (Voice)


Job RoleHandling customer queries / complaints / requests over phone calls


WORK FROM OFFICE


Experience: Candidate should have minimum 6 months and above experience in BPO


Salary: Upto 3.7 LPA


Job Location: Kolkata, DLF2, Rajarhat


Qualification: Under Graduate / Graduate / Post Graduate can Apply


Requirements

Candidate should have,

   1.Good Communication skills.

2.Handling calls Over Phone which involves working in different time zones.

3.Handling calls from Global clients and initiating the right responses to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both in verbal and written communication skills.

6.Knowledge of customer service principles and practices.

      7.Basic technical knowledge.


Qualification: Under Graduates / Graduates / Post Graduates


Shift: 5 Days Working Rotational 24/7 Shift


Week Off: 2 days rotational week off


Benefits


Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits

 

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Job role

Work location

Kolkata, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

2Coms Consulting Pvt Ltd.

Address

Kolkata, West Bengal, India

Job posted by 2Coms Consulting Pvt Ltd.

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