Key Responsibilities:

   Develop & Deliver Training Programs: Create and conduct engaging training sessions for new hires and ongoing employee development.

   Process Improvement: Identify training needs and design programs to improve service quality and efficiency.

   Evaluate Training Effectiveness: Monitor and assess training outcomes through evaluations and performance metrics.

   Documentation: Prepare comprehensive training materials, manuals, and guides.

   Mentoring & Coaching: Provide one-on-one coaching and support to team members.

   Compliance & Quality Assurance: Ensure all training programs comply with company standards and industry regulations.

SHIFT TIMINGS:

Mon - Fri: 8:00am to 5:00pm

Sat: 8:00am to 1:00pm

Sunday Fixed off

Free home pick Up