PNB Metlife India Insurance Company Limited

Telecalling Team Leader

PNB Metlife India Insurance Company Limited
Bara Nagar, Kolkata/Calcutta
₹19,000 - ₹78,000 monthly*

Fixed

₹19,000 - ₹36,000

Average Incentives*

₹42,000

Earning Potential

₹78,000

Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

7 applicants

7 applicants

Benefits include:  Joining Bonus, Annual Bonus, PF, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC), 5 working days

Benefits include: Joining Bonus, Annual Bonus, PF, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC), 5 working days

Job Description

🚨 URGENT HIRING – TELECALLING TEAM LEADER 🚨

💼 Position: Telecalling Team Leader

📍 Location: Office-Based

🕒 Job Type: Full-Time

💰 Salary: Attractive Package + Incentives

Immediate Joiners Preferred

🎯 Key Responsibilities:📞 Lead and manage the telecalling team to achieve targets

👥 Motivate team members and maintain high performance levels

📊 Monitor daily calling activities and team productivity

🎯 Ensure achievement of sales and customer engagement goals

📝 Prepare performance reports and track KPIs

🎧 Handle escalated customer queries and provide solutions

📈 Conduct team training and coaching sessions

🤝 Coordinate with management for process improvements

🎓 Eligibility:✔️ Graduate in any discipline

✔️ Minimum 1–3 years of Telecalling/Team Handling experience

✔️ Strong leadership and communication skills

✔️ Ability to manage and motivate a team

✔️ Basic computer and reporting knowledge

🌟 Required Skills:🗣️ Excellent Communication Skills

👨‍💼 Team Leadership & Management

📈 Target-Oriented Approach

🎯 Problem-Solving Ability

📞 Telecalling & Customer Handling Expertise

💻 MS Office Knowledge

🎁 Benefits:💰 Competitive Salary Package

🎯 Attractive Performance Incentives

📚 Professional Training & Development

🏆 Career Growth Opportunities

🤝 Supportive Work Environment

🔥 Ready to Lead a High-Performing Team?

📢 Apply Today – Limited Positions Available!

Immediate Hiring | Immediate Joining 🚀📞👥

Job role

Work location
Work locationBaranagar Bazar, Baranagar, Kolkata, West Bengal, India
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryBack Office
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only
Education
Education12th Pass
Skills
SkillsBack office operations, Office operations, Office coordination, Office management, Backend operations, Team handling, Backend sales, Team leading, Team building abilities, Office equipment maintenance, Office supplies management, Team goal-setting, Team assessment, Office assistance, Office administration
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NamePNB Metlife India Insurance Company Limited
Address
AddressBaranagar Bazar, Baranagar, Kolkata, West Bengal, India
Job posted by PNB Metlife India Insurance Company Limited

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You can expect a minimum salary of 19,000 INR and can go up to 78,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 24 Jun 2026. For more details, download apna app and find Freshers jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!