Customer Support Team Leader

Kotak Mahindra Bank Limited

Work from home

₹20,000 - ₹30,000 monthly*

Fixed

20000 - ₹30000

Earning Potential

30,000

You can earn more incentive if you perform well

Full Time

Min. 5 Years

Basic English

Job Details

Interview Details

Job Highlights

101 applicants

1200 fee charged by company HR

WHY? - Irda training & Exam fees

Job Description

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction • Manage a team of customer support agents and executives • Resolve customer complaints and follow-up to check if an action has been taken • Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results • Gain a comprehensive knowledge of products, services, procedures and guidelines and communicate same to all team members • Create a supportive environment for the team to excel in

More about this Customer Support Team Leader job

Kotak Mahindra Bank Limited is aggressively hiring for the job profile of Customer Support Team Leader at Kolkata in Kolkata locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Kolkata at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. 1,200 INR has to be deposited during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 29-May-2022. For more details, download apna app and find jobs in Kolkata. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 5 Years

Education

12th Pass

English Level

Basic English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - Operations

Shift

Day Shift

Interview & address details

Company Address

Interview mode

Online/Telephonic

Job posted by Kotak Mahindra Bank Limited

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