Desktop Support Engineer

Allied Digital Services Ltd

Salt Lake City Sector 5, Kolkata

₹16,000 - ₹18,000 monthly

Fixed

16000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Min. 1 Years

Basic English

Job Details

Interview Details

Job Highlights

28 applicants

Job Description

Desktop Support Engineer responsibilities include: Addressing user tickets regarding hardware, software and networking Walking customers through installing applications and computer peripherals Asking targeted questions to diagnose problems Job brief We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Requirements Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude BSc in Computer Science or relevant field

More about this Desktop Support Engineer job

Allied Digital Services Ltd is aggressively hiring for the job profile of Desktop Support Engineer at Kolkata in Salt Lake City Sector 5 locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 16,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Kolkata at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 23-Mar-2022. For more details, download apna app and find Full Time jobs in Kolkata. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

Graduate

English Level

Basic English

Job Role

Department

Engineering - Hardware & Networks

Employment Type

Full Time

Role / Category

Hardware

Shift

Day Shift

Interview & address details

Work Location

Globsyn Crystals, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India Salt Lake City Sector 5, Kolkata

Interview mode

Online/Telephonic

Job posted by Allied Digital Services Ltd

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