EUC Engineer

Allied Digital Services Ltd

Salt Lake City Sector 1, Kolkata

₹16,000 - ₹18,000 monthly

Fixed

16000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

16 applicants

Job Description

Job description The EUC Senior Engineer consistently demonstrates a higher-level understanding of the EUC Engineer role through the ability to troubleshoot and resolve difficult technical problems and tasks. Due to their senior level ability, comprehension, and understanding of various technical issues, the senior EUC Engineer is a point of escalation for EUC Engineers who have not yet reached their level of technical skills. Through experience, the ideal candidate has not only developed technical skills, but also an in-depth understanding of business needs. As an EUC Senior Engineer, you’ll be responsible for the management of all desktop and laptop systems, including standard image creation and maintenance (physical and virtual), distribution of applications, virus and patch management, and participation in software evaluation and testing. Responsibilities Explains complex troubleshooting steps and resolutions to teammates as required. Shows a thorough understanding of how to use tools and applications in identifying and solving technical issues and trouble tickets. Act as the escalation point for junior-level engineers. Maintain/install end user software and hardware: Troubleshoot/resolve issues in a timely manner on Laptops/Desktops/Thin clients/peripheral devices/MS Windows OS/MS Office/ Local and web-based applications. Software Administration: Active Directory Users and Computers and Security Group, Citrix and VMWare Horizon, and Microsoft Endpoint Manager. Ticket Queue: Monitor and respond to electronic tickets and phone calls from internal and external clients for both trouble and task-oriented issues, and provide clearly written documentation regarding the problem, task, and resolution. Other IT Related Support: Routers and switches, AV equipment, Printers, Security Systems and Proximity key card systems/Cable management. Maintain a clean and orderly IT storage area. Administrative tasks: Attend meetings both locally, and via teleconference. Meet with local vendors and technicians. Maintain asset tracking software with up-to-date data. Documentation: Create and collaborate on documentation pertaining to projects, tasks and other business needs. Additional Responsibilities/Details Ability to work independently and in a team environment; perform follow through on tasks. Ability to maintain software and hardware inventory. Ability to multi-task and prioritize/re-prioritize work. Ability to keep abreast of the latest developments in hardware and software technologies. Strong sense of self-motivation, analytical skills, organization and attention to detail. Excellent troubleshooting, problem-solving, and customer service skills. Ability to interact with clients in a professional manner over the phone, in person, and in writing. Ability to work under pressure, in a fast-paced work environment and support on-site and remote end-users. Microsoft Office proficiency. Coordinating and maintaining comprehensive physical asset management of technology equipment. Collaborating with HR and Purchasing partners to streamline Desktop Management policies and procedure. Supporting a remote user base in a multi-location, global environment. Driving consistent improvements to raise the quality and efficiency of desktop management service provided to all employees. Ensuring internal groups are fully coordinated through hardware and software deployment life cycles. Providing technical/personal mentorship and guidance to team members on a regular basis. Proven ability to work on multiple projects concurrently with ease, maintaining organizational standards across each project. Qualifications Bachelor’s degree required or equivalent experience. Minimum Experience Requirements 2-5 years of progressively responsible experience as an EUC Engineer or related role. Other Requirements Advanced knowledge of Windows Server (2008-2019), Windows 7/8/10 and Mac OS. Experience with workstation management system and desktop imaging. Knowledge of Office 365, Exchange, and Microsoft Endpoint Manager (Intune). MCSE certification or equivalent work experience - preferred. ITIL V3 certification - preferred. Experience with MDM solutions - preferred. Experience in a VDI setting - preferred.

More about this EUC Engineer job

Allied Digital Services Ltd is aggressively hiring for the job profile of EUC Engineer at Kolkata in Salt Lake City Sector 1 locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 16,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Kolkata at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 06-Feb-2022. For more details, download apna app and find Full Time jobs in Kolkata. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

IT & Information Security

Employment Type

Full Time

Role / Category

IT Support

Shift

Day Shift

Interview & address details

Work Location

Globsyn Crystals, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India Salt Lake City Sector 1, Kolkata

Interview mode

Online/Telephonic

Job posted by Allied Digital Services Ltd

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