Service Desk Team Leader

Allied Digital Services Ltd

Sector 5, Kolkata

₹29,000 - ₹34,000 monthly

Fixed

29000 - ₹34000

Earning Potential

34,000

Work from Office

Full Time

Min. 5 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

58 applicants

Job Description

The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team. A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team. An ability to balance and plan the short-term actions of the team. Knowledge and understanding of all relevant industry standards. Knowledge and understanding of best practices for service management. Strong communication skills, including the ability to be influential and persuasive with stakeholders. An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk. A complete understanding of the organization’s business. An ability to think critically about systems and to make adjustments consistently as needed. The ability to manage time effectively while setting the tone of the team through modeling and leadership.

More about this Service Desk Team Leader job

Allied Digital Services Ltd is aggressively hiring for the job profile of Service Desk Team Leader at Kolkata in Sector 5 locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 29,000 INR and can go up to 34,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10:00 AM - 6:00 PM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Kolkata at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 24-Oct-2021. For more details, download apna app and find Full Time jobs in Kolkata. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 5 Years

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

Premises No.13A, 13th Floor, Earnest House, Back Bay Reclamation, NCPA Road, Block III, NCPA Marg, Nariman Point, Mumbai, Maharashtra 400021, India Sector 5, Kolkata

Interview mode

Online/Telephonic

Job posted by Allied Digital Services Ltd

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