Telecalling Manager

Kotak Life Insurance

Park Street, Kolkata

₹20,000 - ₹50,000 monthly

Fixed

20000 - ₹50000

Earning Potential

50,000

Work from Office

Full Time

Min. 0 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

Fast HR reply

63 applicants

1200 fee charged by company HR

WHY? - Irda training

Job Description

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction • Manage a team of telecalling/customer service agents and executives • Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results • Identify customers’ needs and wants, clarifying information whenever possible • Resolve customer complaints and follow-up to check if an action has been taken • Gain comprehensive product knowledge to enhance team performance • Create a supportive environment for the team to excel in

More about this Telecalling Manager job

Kotak Life Insurance is aggressively hiring for the job profile of Telecalling Manager at Kolkata in Park Street locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who are freshers are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Kolkata at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. 1,200 INR has to be deposited during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 12-Sep-2022. For more details, download apna app and find Freshers jobs in Kolkata. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 0 months

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - Operations

Shift

Day Shift

Interview & address details

Work Location

Metro Plaza, Little Russel St, Kankaria Estates, Park Street area, Kolkata, West Bengal 700071, India Park Street, Kolkata

Interview mode

In person

Interview address

Metro Plaza, Little Russel St, Kankaria Estates, Park Street area, Kolkata, West Bengal 700071, India Kolkata

Job posted by Kotak Life Insurance

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