Operations Supervisor - Baggage Screening and Security

Supervisor - Operations (ILHBS)

Responsibilities

Baggage Screening and Threat Detection:

• Attend all the regulatory trainings and clear trainings as per the regulatory attempts
• Operate X-BIS equipment for image analysis to detect Dangerous Goods, Prohibited Articles, Weapons, or Ammunition in check-in baggage as per Avsec circulars/ orders /guidelines and SOPs.
• Perform physical inspections and ETD tests for baggage flagged during X-ray screening.
• Maintain a high standard of TIP (Threat Image Projection) scores to reflect strong image interpretation capabilities.

Compliance with Aviation Security Directives:

• Follow BCAS and DGCA guidelines to ensure strict compliance during baggage handling and inspection tasks.
• Record and document all findings and operations to meet audit and inspection requirements.
• Equipment Maintenance and Pre-Operational Checks:
• Conduct routine pre-operational checks of X-BIS, ETD, CT-EDS other security equipment to confirm their readiness and functionality.
• Report equipment malfunctions or downtime and assist in maintaining operational registers.

Stakeholder Interaction and Coordination:

• Work collaboratively with CISF and Airlines staff during physical baggage inspections or suspicious item resolutions.
• Provide timely updates to supervisors about ongoing operations or issues that may require intervention.

Time Management and Efficiency:

• Ensure baggage screening and inspection are completed within strict timelines to avoid operational delays.
• Balance thoroughness and speed to maintain operational flow without compromising safety.

Workplace Conduct and Decorum:

• Maintain professionalism and discipline at all times, contributing positively to the team environment.
• Uphold organizational standards in workplace behavior, ensuring compliance with company policies.

Key Stakeholders - Internal:

• CSO
• Lead Avsec Audit & Compliance
• Pass Section
• Lead - ILHBS/ Duty Manager - ILHBS/ Sr Screener
• Terminal Operations
• IT
• HR Department
• Compliance and Regulatory Teams
• Other Airport Departments (e.g., Operations, Customer Service)

Key Stakeholders - External:

• Transportation Security Administration (TSA)
• Aircraft Operator
• Airport Authorities
• Passengers
• ASG
• BCAS
• Local Police
• Service Providers
• Law Enforcement Agencies
• Regulatory Bodies
• Industry Associations

Qualifications

Educational Qualifications:

• High school diploma or equivalent.
• Bachelor’s or equivalent degree
• Certifications: TSA certification required; Desirable to have cleared AVSEC basic course by BCAS, standalone / Inline Screeners certification by BCAS, DGR CAT 12 certification by DGCA Approved training center
• NCC – “C” or “B” Certificate Holder will be preferred

Work Experience:

• Freshers or 1-2 years of experience in security screening or a related field, preferably within an airport setting.
• Experience operating screening equipment and familiarity with security protocols.

Physical Qualification:

• Visual accuracy - Eyesight shall be equal or better than 20/60 in both eyes without glasses /
• lenses or equal or better that 20 / 20 in one eye and 20 / 30 in the other when using glasses
• or contact lenses. Adequate color perception shall be required.
• Hearing – Hearing loss in each ear should be less than 30 dB when tested by audio graph for
• frequencies below 2000 Hz.
• Speech – There shall be clear ability to communicate orally efficiently and effectively.
• Movement-of-crisis communication necessitates that screening personnel be free from any
• pronounced speed impediment.
• Sense of smell – Security personnel shall have the ability to sense Oduor
• Deportment & Appearance - Security personnel must demonstrate a high standard of civility,
• deportment, appearance and sobriety as well as offer the public all appropriate courtesies.