Team Leader - Operations
M/s Shiva Enterprises
Team Leader - Operations
M/s Shiva Enterprises
Jiamau, Lucknow
₹15,000 - ₹18,000 monthly
Fixed
₹15000 - ₹18000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
104 applicants
Job Description
Required back office staff (only female condidate sallary 15000 to 18000 in Lucknow branch) condidate • Should be soft-spoken and clear in communication. Manage incoming calls and customer service inquiries
* Provide information about products and services, take/cancel orders, and record details of complaints
* Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
* Follow up to ensure that appropriate actions are taken on customer requests
* Refer unresolved customer issues or special requests to designated departments for further investigation
* Comfortable with working on laptop/desktop, entering data etc.
Basic computer knowladge mandatry.
Job role
Work location
Shiva enterprises first floor 106 Rivera hights jiamau near 1090 chaurha lucknow Uttar Pardesh 226001 Phone number 9919001577 7982068937 Jiamau, Lucknow
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Success, Customer Support - Service Delivery, Customer Support - Operations, Customer Support - BPO / Voice / Blended, Customer Support - Non Voice, Operations Planning & Control
English level
Basic English
Age limit
20 - 40 years
Gender
Female
About company
Name
M/s Shiva Enterprises
Address
Shiva enterprises first floor 106 Rivera hights jiamau near 1090 chaurha lucknow Uttar Pardesh 226001 Phone number 9919001577 7982068937 Jiamau, Lucknow
Job posted by M/s Shiva Enterprises
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