Customer Relationship Officer
Quess Corp Limited
Customer Relationship Officer
Quess Corp Limited
Ludhiana
₹15,000 - ₹26,000 monthly*
Fixed
₹15000 - ₹20000
Average Incentives*
₹6,000
Earning Potential
₹26,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
116 applicants
Job Description
Main Duties and Responsibilities:
To identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution.
Job role
Work location
Ludhiana, Punjab, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Customer support, Telephonic support, Blended process, Customer documentation, Domestic BPO, Customer queries, Customer Query Resolution, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Regional language
Fluent in speaking Punjabi
Age limit
18 - 30 years
Gender
Female
About company
Name
Quess Corp Limited
Address
Ludhiana, Punjab, India
Job posted by Quess Corp Limited
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