Customer Service Executive
M 5 Continent Logistics Solution Private Limited
Customer Service Executive
M 5 Continent Logistics Solution Private Limited
Industrial Area A, Ludhiana
₹18,000 - ₹20,000 monthly
Fixed
₹18000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 08 Dec 2025 - 20 Dec 2025 | Time: 12.00 pm - 05.00 pm...See details
Urgently hiring
2 applicants
Benefits include: PF, Mobile Allowance, Internet Allowance, ESI (ESIC)
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job role
Work location
Bhagwati Towers, Cheema Chowk, Transport Nagar, Industrial Area- A, Ludhiana, Punjab, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
MS Excel, Email Drafting, Problem solving, Communication, Exception handling, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Punjabi
Age limit
20 - 28 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
08 Dec 2025 - 20 Dec 2025
Time
12.00 pm - 05.00 pm
Other instructions
Bring resume, it's compulsory.
About company
Name
M 5 Continent Logistics Solution Private Limited
Address
Bhagwati Towers, Cheema Chowk, Transport Nagar, Industrial Area- A, Ludhiana, Punjab, India
Job posted by M 5 Continent Logistics Solution Private Limited
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