Customer Relationship Officer

Quess Corp Limited

Malerkotla, Sangrur

₹15,000 - ₹26,000 monthly*

Fixed

15000 - ₹20000

Average Incentives*

6,000

Earning Potential

26,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

45 applicants

Job Description

Main Duties and Responsibilities:


To identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution.

Job role

Work location

Chandigarh, Punjab, India

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

Customer support, Telephonic support, Blended process, Customer documentation, Domestic BPO, Customer queries, Customer Query Resolution, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Basic English

Regional language

Fluent in speaking Punjabi

Age limit

18 - 30 years

Gender

Female

About company

Name

Quess Corp Limited

Address

Chandigarh, Punjab, India

Job posted by Quess Corp Limited

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