Customer Support Executive
Tech Mahindra Ltd
Customer Support Executive
Tech Mahindra Ltd
Attavara, Mangalore
₹16,500 - ₹17,500 monthly
Fixed
₹16500 - ₹17500
Earning Potential
₹17,500
Work from Office
Full Time
Night Shift
Freshers only
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
23 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), One-way cab
Job Description
We are looking for FRESHERS candidates for E-commerce customer support voice process job.
Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.
The executive will be only single point contact for customers so the below skills are a must;
- Empathy towards the customer
- Problem Solving Skills
-Rotational shift(should be comfortable with night shift) will be there.
-Good Communication Skills
Must know
English + Kannada
English + Malayalam
-Minimum Edu – 10+2 / Diploma – Education should be of complete.
Only one side cab given for night shift
Location – 2nd Floor, Karuna Pride, Falnir, Mangalore - 575001
Job role
Work location
Tech Mahindra Ltd, Tech Mahindra Ltd, Falnir Road, Bendoor, Mangalore, Karnataka 575001, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Freshers only
Education
12th Pass
Skills
Customer service, Good Communication Skills, Telecalling - Customer Service, Problem solving, Customer Relations, Customer support, Customer satisfaction, Blended process, Domestic BPO, Persuasion, Communication, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Tech Mahindra Ltd
Address
Tech Mahindra Ltd, Tech Mahindra Ltd, Falnir Road, Bendoor, Mangalore, Karnataka 575001, India
Job posted by Tech Mahindra Ltd
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