International Voice Process Agent

Venuz Artifacts

Malad West, Mumbai/Bombay

₹15,000 - ₹27,000 monthly

Fixed

₹15000 - ₹27000

Earning Potential

₹27,000

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

83 applicants

Benefits include: Joining Bonus, PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days, One-way cab

Job Description

Responsibilities: Customer Support II Problem Solving • Manage incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation