Key Focus

 Offer a higher quality Customer Experience by following Company policy and best practices

 Attend training sessions and be able to correctly position products to customers.

 Understand and present solutions to customers, using the Demo Units and Product videos in-store.

 Follow the guidance on all aspects of store operations and targets

 Achieve topline and GP targets as set for daily/weekly/monthly goals

 Be fully compliant with all store policies and practices

Responsibilities Include: Sales, Merchandising, Training

 Achieve sales revenue and gross profit targets individually and for the store.

 Attend all internal and brand training programs

 Make the customer experience special for every product interaction. Handhold customer at every step from walk-in, to demo, to query handling, to additional product attaches, to invoicing and delivery/installation.

 Be aware of target achievements and share updates with the reporting manager

 Track customer requirements on CRM and follow through for closure

 Update reporting manager on any customer issues, product insights, competition offers

 Be fully aware of all products and affordability offers

 Follow daily merchandising checklists and check that it is as per the planogram

 Manage store POS when needed.