Telecalling Executive

B2B Labyrinth Solutions Private Limited

Lower Parel, Mumbai/Bombay

₹12,000 - ₹18,000 monthly

Fixed

₹12000 - ₹18000

Earning Potential

₹18,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

35 applicants

Benefits include: Annual Bonus, PF

Job Description

Job Description for NDR Team:

* Outbound calling for non-delivered shipments

* Determines requirements of customers

* Answers inquiries by clarifying desired information; researching,

locating, and providing information

* Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems

* Maintains NDR calling database by entering information

* Enhances organization reputation by accepting ownership for accomplishing new and different requests

Job role

Work location

1st floor (B wing), Todi Estate, sun mill compound, Senapati Bapat Marg, lower Parel west, Mumbai -400013 Lower Parel, Mumbai/Bombay

Department

Customer Support

Role / Category

Customer Support - Service Delivery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Inside Sales, Customer Support - Service Delivery, Customer Success, BD / Pre Sales, Customer Support - Operations, Customer Support - BPO / Voice / Blended