I.I.T.Main Gate

Mumbai

Mumbai Metropolitan Region

Chennai

Doveton

Job Description: Virtual Receptionist

Position Overview: We are seeking a highly organized and professional Virtual Receptionist to manage guest interactions, handle internal communication with employees, and ensure smooth operations in booking and payment processes. The ideal candidate will provide exceptional customer service while efficiently managing reservations, guest inquiries, and internal coordination.
Key Responsibilities:

Guest Communication:
Answer and respond to guest inquiries via phone, email, and online platforms.
Provide accurate information about services, availability, and pricing.
Assist guests with booking reservations, ensuring availability aligns with staff schedules.
Internal Communication:
Coordinate with employees regarding scheduling, service changes, and other operational updates.
Relay guest-specific information to staff as needed, ensuring smooth service delivery.
Reservation Management:
Schedule appointments based on staff availability and guest preferences.
Update and maintain reservation systems with accurate and timely information.
Manage last-minute changes, cancellations, and re-bookings.
Payment Processing:
Take payments over the phone or via online systems securely.
Provide payment receipts and confirmations to guests.
Address any payment-related issues or inquiries.
Administrative Support:
Maintain accurate records of guest information, appointments, and payments.
Assist in handling guest feedback or complaints and escalate as necessary.
Collaborate with management to ensure operational processes are smooth and efficient.

Qualifications:
Previous experience in a virtual receptionist or customer service role.
Strong verbal and written communication skills.
Proficient in using reservation and payment systems (training provided if necessary).
Ability to multitask and manage time efficiently.
High attention to detail and problem-solving skills.
Friendly, professional demeanor with a focus on customer satisfaction.
Proficiency in English to effectively communicate with guests in the United States.
Availability to work between 8 AM and 8 PM HST.
A laptop with a reliable internet connection is required.


This position offers the flexibility of remote work while being integral to the day-to-day operations. If you are organized, customer-oriented, and have excellent communication skills, we’d love to hear from you!


Admin / Back Office / Computer Operator

Department

Front Office / Receptionist

Role / Category

Full Time & Part Time

Employment type

Night Shift

Shift

Min. 2 years

Experience

12th Pass

Education

Front Office & Guest Services, Front Office / Receptionist, Data Entry/Computer Operator, Admin Management

Past role/category experience

English, English typing, English speaking

Skills

Good (Intermediate / Advanced) English

English level

Computer/Laptop Ownership

Assets

Any gender

Gender

Banthia Ventures

Name

72/44, East VK Sampath Road, Periamet, Vepery, Park Town, Chennai, Tamil Nadu, India

Address

Job Description: Virtual Receptionist Position Overview:&nbsp;We are seeking a highly organized and professional Virtual Receptionist to manage guest interactions, handle internal communication with employees, and ensure smooth operations in booking and payment processes. The ideal candidate will provide exceptional customer service while efficiently managing reservations, guest inquiries, and internal coordination.Key Responsibilities: <ul><li>Guest Communication:</li><li class="ql-indent-1">Answer and respond to guest inquiries via phone, email, and online platforms.</li><li class="ql-indent-1">Provide accurate information about services, availability, and pricing.</li><li class="ql-indent-1">Assist guests with booking reservations, ensuring availability aligns with staff schedules.</li><li>Internal Communication:</li><li class="ql-indent-1">Coordinate with employees regarding scheduling, service changes, and other operational updates.</li><li class="ql-indent-1">Relay guest-specific information to staff as needed, ensuring smooth service delivery.</li><li>Reservation Management:</li><li class="ql-indent-1">Schedule appointments based on staff availability and guest preferences.</li><li class="ql-indent-1">Update and maintain reservation systems with accurate and timely information.</li><li class="ql-indent-1">Manage last-minute changes, cancellations, and re-bookings.</li><li>Payment Processing:</li><li class="ql-indent-1">Take payments over the phone or via online systems securely.</li><li class="ql-indent-1">Provide payment receipts and confirmations to guests.</li><li class="ql-indent-1">Address any payment-related issues or inquiries.</li><li>Administrative Support:</li><li class="ql-indent-1">Maintain accurate records of guest information, appointments, and payments.</li><li class="ql-indent-1">Assist in handling guest feedback or complaints and escalate as necessary.</li><li class="ql-indent-1">Collaborate with management to ensure operational processes are smooth and efficient.</li></ul>Qualifications:<ul><li>Previous experience in a virtual receptionist or customer service role.</li><li>Strong verbal and written communication skills.</li><li>Proficient in using reservation and payment systems (training provided if necessary).</li><li>Ability to multitask and manage time efficiently.</li><li>High attention to detail and problem-solving skills.</li><li>Friendly, professional demeanor with a focus on customer satisfaction.</li><li>Proficiency in English&nbsp;to effectively communicate with guests in the United States.</li><li>Availability to work between 8 AM and 8 PM HST.</li><li>A laptop with a reliable internet connection&nbsp;is required.</li></ul> This position offers the flexibility of remote work while being integral to the day-to-day operations. If you are organized, customer-oriented, and have excellent communication skills, we’d love to hear from you!

English

English typing

English speaking

Receptionist / Front Office Executive

<div>Job Description: Virtual Receptionist Position Overview:&nbsp;We are seeking a highly organized and professional Virtual Receptionist to manage guest interactions, handle internal communication with employees, and ensure smooth operations in booking and payment processes. The ideal candidate will provide exceptional customer service while efficiently managing reservations, guest inquiries, and internal coordination.Key Responsibilities: <ul><li>Guest Communication:</li><li class="ql-indent-1">Answer and respond to guest inquiries via phone, email, and online platforms.</li><li class="ql-indent-1">Provide accurate information about services, availability, and pricing.</li><li class="ql-indent-1">Assist guests with booking reservations, ensuring availability aligns with staff schedules.</li><li>Internal Communication:</li><li class="ql-indent-1">Coordinate with employees regarding scheduling, service changes, and other operational updates.</li><li class="ql-indent-1">Relay guest-specific information to staff as needed, ensuring smooth service delivery.</li><li>Reservation Management:</li><li class="ql-indent-1">Schedule appointments based on staff availability and guest preferences.</li><li class="ql-indent-1">Update and maintain reservation systems with accurate and timely information.</li><li class="ql-indent-1">Manage last-minute changes, cancellations, and re-bookings.</li><li>Payment Processing:</li><li class="ql-indent-1">Take payments over the phone or via online systems securely.</li><li class="ql-indent-1">Provide payment receipts and confirmations to guests.</li><li class="ql-indent-1">Address any payment-related issues or inquiries.</li><li>Administrative Support:</li><li class="ql-indent-1">Maintain accurate records of guest information, appointments, and payments.</li><li class="ql-indent-1">Assist in handling guest feedback or complaints and escalate as necessary.</li><li class="ql-indent-1">Collaborate with management to ensure operational processes are smooth and efficient.</li></ul>Qualifications:<ul><li>Previous experience in a virtual receptionist or customer service role.</li><li>Strong verbal and written communication skills.</li><li>Proficient in using reservation and payment systems (training provided if necessary).</li><li>Ability to multitask and manage time efficiently.</li><li>High attention to detail and problem-solving skills.</li><li>Friendly, professional demeanor with a focus on customer satisfaction.</li><li>Proficiency in English&nbsp;to effectively communicate with guests in the United States.</li><li>Availability to work between 8 AM and 8 PM HST.</li><li>A laptop with a reliable internet connection&nbsp;is required.</li></ul> This position offers the flexibility of remote work while being integral to the day-to-day operations. If you are organized, customer-oriented, and have excellent communication skills, we’d love to hear from you!</div>

Banthia Ventures is aggressively hiring for the job profile of Receptionist / Front Office Executive at Mumbai in Mumbai locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Receptionist / Front Office Executive in Banthia Ventures in Mumbai?
 
 Ans. You can expect a minimum salary of 12,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Receptionist / Front Office Executive in Banthia Ventures in Mumbai?
 
 Ans. The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mumbai>jobs in Mumbai</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mumbai"}>work from home jobs in Mumbai</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/BayHZvHoqVb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 02-Nov-2024.
 
		For more details, download apna app and find <a href="/jobs/night_shift-jobs-in-mumbai">Night Shift jobs in Mumbai</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

Job Description: Virtual Receptionist

Position Overview: We are seeking a highly organized and professional Virtual Receptionist to manage guest interactions, handle internal communication with employees, and ensure smooth operations in booking and payment processes. The ideal candidate will provide exceptional customer service while efficiently managing reservations, guest inquiries, and internal coordination.
Key Responsibilities:

Guest Communication:
Answer and respond to guest inquiries via phone, email, and online platforms.
Provide accurate information about services, availability, and pricing.
Assist guests with booking reservations, ensuring availability aligns with staff schedules.
Internal Communication:
Coordinate with employees regarding scheduling, service changes, and other operational updates.
Relay guest-specific information to staff as needed, ensuring smooth service delivery.
Reservation Management:
Schedule appointments based on staff availability and guest preferences.
Update and maintain reservation systems with accurate and timely information.
Manage last-minute changes, cancellations, and re-bookings.
Payment Processing:
Take payments over the phone or via online systems securely.
Provide payment receipts and confirmations to guests.
Address any payment-related issues or inquiries.
Administrative Support:
Maintain accurate records of guest information, appointments, and payments.
Assist in handling guest feedback or complaints and escalate as necessary.
Collaborate with management to ensure operational processes are smooth and efficient.

Qualifications:
Previous experience in a virtual receptionist or customer service role.
Strong verbal and written communication skills.
Proficient in using reservation and payment systems (training provided if necessary).
Ability to multitask and manage time efficiently.
High attention to detail and problem-solving skills.
Friendly, professional demeanor with a focus on customer satisfaction.
Proficiency in English to effectively communicate with guests in the United States.
Availability to work between 8 AM and 8 PM HST.
A laptop with a reliable internet connection is required.


This position offers the flexibility of remote work while being integral to the day-to-day operations. If you are organized, customer-oriented, and have excellent communication skills, we’d love to hear from you!



More about this Receptionist / Front Office Executive job


Banthia Ventures is aggressively hiring for the job profile of Receptionist / Front Office Executive at Mumbai in Mumbai locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Receptionist / Front Office Executive in Banthia Ventures in Mumbai?
 
 Ans. You can expect a minimum salary of 12,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Receptionist / Front Office Executive in Banthia Ventures in Mumbai?
 
 Ans. The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mumbai>jobs in Mumbai</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mumbai"}>work from home jobs in Mumbai</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/BayHZvHoqVb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 02-Nov-2024.
 
For more details, download apna app and find <a href="/jobs/night_shift-jobs-in-mumbai">Night Shift jobs in Mumbai</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!