Telecalling Executive

Big Imports and Gifts

Bandra West, Mumbai Metropolitan Region

₹14,000 - ₹22,000 monthly

Fixed

14000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

39 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Laptop, Health Insurance

Job Description

Job Description: Tele caller

Position Overview: We are seeking a Tele caller to contribute to the sales efforts of our company. The ideal candidate will be responsible for maintaining strong relationships with both existing and potential clients through effective communication. Your role will be pivotal in supporting our business development team and driving company growth by bringing in new customers.

Responsibilities:

  • Contact current and potential clients to inform them about our products and generate inquiries.
  • Answer queries and provide information about the company and its products.
  • Support the business development team by scheduling appointments through calls and emails.
  • Maintain and update the customer database regularly.
  • Accurately source and manage client information from databases and the internet.
  • Contribute to achieving sales targets by going the extra mile in customer engagement.
  • Keep detailed records of all sales calls and useful information.
  • The role involves 70% calling and 30% office work.

Requirements:

  • 2-3 years of experience as a telecaller or in a similar role.
  • Proven track record of successfully meeting sales targets.
  • Proficiency in computer programs like CRM and telephone systems is beneficial.
  • Strong English verbal and written communication skills.
  • Excellent interpersonal and communication skills.
  • A graduation degree is advantageous but not mandatory.

Attractive remuneration will be offered.

Job role

Work location

Big Imports and Gifts 5th floor, ABM House, Nr. Shoppers Stop, Linking Road, Bandra West Tobacco Company, Mumbai

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

12th Pass

Past role/category experience

Sales Support & Operations, Customer Support - Operations, Customer Support - Non Voice, BD / Pre Sales, Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended

Skills

Customer service, Good Communication Skills, Customer support, Enquiry management, Client relationship management, Client servicing, Domestic calling, Call handling, Sales coordination, Conflict resolution

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Big Imports and Gifts 5th floor, ABM House, Nr. Shoppers Stop, Linking Road, Bandra West

About company

Name

Big Imports and Gifts

Address

Big Imports and Gifts 5th floor, ABM House, Nr. Shoppers Stop, Linking Road, Bandra West Tobacco Company, Mumbai

Job posted by Big Imports and Gifts

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