# Job description- Application Support jobs are often responding to technical problems that occur abruptly and require immediate solutions. ... Possessing specialist knowledge of operating systems, devices, applications and software. Providing technical support to teams within the organisation, and to external clients. # Job Responsibilities- * Installation \Implementation application at customer end. * Onsite Customer visit for application fictional training and query handling * Provide first level Technical\Non-technical Support Onsite\Offsite * Troubleshoot customer application software issues and follow ups till completion. * Understand the issue reported by the customer, analyze and report it in the reporting system * Delivering support to existing business users and investigating and resolving application errors, data discrepancies and queries. * Troubleshoot problem of SQL & Printers barcode scanner etc. * Manage issue resolution by providing solution from a remote location or by accessing the users desktop * Solve the user issues over mail/telephone * Keep technical skills and product knowledge up to date through self-efforts and internal training * Maintain high level of customer satisfaction and product quality. # Required Candidate profile- Education:(UG - Any Graduate - Any Specialization, Diploma - Computers, B.Sc - Computers, B.Tech/B.E. - Computers, BCA - Computers) AND (PG- Post Graduation Not Required) AND (Doctorate- Any Doctorate - Any Specialization, Doctorate Not Required) Graduate in Commerce or Science, BSC IT, BCA , Diploma in Computer Eng. . B.Tech/B.E , MSC, PG Doctorate Not Required # SKILL- -Excellent interpersonal relationship and communication / presentation skills -analytical and problem-solving skills -Strong written and verbal communication skills -Self-motivated, with strong ability to work both independently and with the team -Strong Analytical skills -Good convincing skill

More about this Application Support Executive job

Softcon Business Solutions is aggressively hiring for the job profile of Application Support Executive at Mumbai in Mulund West locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10:00 AM - 7:00 PM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 14-Jan-2022. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!