Dear Candidate, Greetings from Callarity We are hiring for Quality Analyst Profile in our growing company. Location - WFO (Address): 307, Callarity Pvt Ltd, Cresent Business Square, Opp Gundecha Enclave, Kharani Road, Sakinaka,Andheri east, Mumbai Desired Profile: Someone who speaks and Understands English, Hindi fluently. Should have a good command on BPO Operational skills. Should have good knowledge of Excel to make reports in reference to performances. Min. 1 year of experience as Quality Analyst. Should be ready to join as per specified date. Roles and Responsibilities: Good Knowledge of Audit and Evaluation function. Ability to handle pressure and a natural go getter. Ability to lead associates and drive Quality culture. Understanding of the Business situation and capability to address issues. Patience while giving feedback, Open to change, Multi-tasking skills, Inter personal skill. Must be able to conduct audits for trainees during training and OJT (over and above floor audits). Driving quality initiatives in the team. Handle Call Audits and Call Center Quality. Responsible for Audit Accuracy & Quality Improvements. Candidate should have excellent problem solving capabilities and lateral thinking skills.

More about this Call Quality Analyst job

Callarity is aggressively hiring for the job profile of Call Quality Analyst at Mumbai in Saki Naka locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 27,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-Dec-2022. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!