BROCUS IT SOLUTIONS PVT LTD Profile – Quality Analyst Roles and responsibilities 1.Candidate must be comfortable working in night shift and work from office. 2. Should be well versed with QC tools and methodologies. 3.Proficient with MS office and reports. 4. Excellent written and verbal communication. 5. Should have 1 year of experience as a QA with any international BPO. Desired Candidate Profile 1.Candidates must conduct audits as per defined guidelines and sampling for transaction monitoring. 2.Only candidate from international background can apply. 3.To create and publish regular audit reports with management. 4.To drive process improvement initiatives. 5.Identify gaps, provide feedback, call calibration and refresher sessions to agents and create audit reports. Shift Time - Evening 7.30 pm to Morning 5.30am. Week off - 4th Saturday Working and Sunday fixed off. Salary – 25000 to 35000 per Month.

More about this International BPO Call Quality Analyst job

Brocus IT Solutions is aggressively hiring for the job profile of International BPO Call Quality Analyst at Mumbai in Vashi locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 07:30 PM to 05:30 AM and will have 5 working days i.e., monday - friday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 16-Mar-2022. For more details, download apna app and find Night Shift jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!