Client Success Associate
Neural IT
Client Success Associate
Neural IT
Airoli, Mumbai
₹15,000 - ₹25,000 monthly
Fixed
₹15000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Fast HR reply
175 applicants
Job Description
Skills Required: Excellent verbal communications skills. Strong presentation skills. Ability to multi-task, prioritize and manage time effectively. Comfortable making calls and communicate with customers. Knowledge in basic computer, internet, office and related web applications. Excellent Convincing Skill. Ability to handle multiple tasks simultaneously in an organized way. Proven customer support experience or experience as a client service representative. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond. Roles & Responsibilities: Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Responding in a timely manner to service issues and requests. Setting up new accounts / clients. Managing incoming calls and customer service inquiries. Identifying and assessing customers’ needs to achieve satisfaction. Providing ehrms software support to the clients. coordinating with IT project coordinator & development team.
More about this Client Success Associate job
Neural IT is aggressively hiring for the job profile of Client Success Associate at Mumbai in Airoli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 07-Jun-2022. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Freshers can apply
Education
12th Pass
English Level
Good (Intermediate / Advanced) English
Skills
Email Drafting, Computer Software
Job Role
Department
IT & Information Security
Employment Type
Full Time
Role / Category
IT Support
Shift
Day Shift
Interview & address details
Work Location
Plot No. 3, (Part) Kalwa TTC Industrial Area, MIDC Railway Station, near Airoli, Airoli East, Airoli, Navi Mumbai, Maharashtra 400708, India Airoli, Mumbai
Interview mode
Online/Telephonic
Job posted by Neural IT
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