Collection Executive / Officer

Fatakpay Digital Private Limited

Andheri East, Mumbai

₹15,000 - ₹21,000 monthly*

Fixed

15000 - ₹18000

Average Incentives*

3,000

Earning Potential

21,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 Years

Basic English

Job Details

Interview Details

Job Highlights

Fast HR reply

25 applicants

Benefits include: PF

Job Description

Collection rate: The primary KRA for Collection agents is the collection rate, which measures the amount of Outstanding they are able to collect from delinquent customer accounts. Agents are expected to maintain a high collection rate by using effective communication, negotiation, and persuasion skills to convince debtors to pay. Call quality: Collection agents are expected to maintain a high standard of call quality, which involves being professional, courteous, and empathetic towards debtors. Agents must communicate effectively and clearly, and be able to listen actively to debtors in order to understand their needs and concerns. Compliance: Collection agents must adhere to all relevant laws and regulations governing collection practices. This includes the guidelines laid by RBI, which prohibits certain collection practices Customer service: Collection agents must provide a high level of customer service to clients. This involves being responsive, timely, and professional in all communications with clients. Reporting and documentation: collection agents are responsible for maintaining accurate and up-to-date records of all collection activities. This includes documenting all calls made to customers, tracking payment plans, and maintaining detailed notes on each account.

More about this Collection Executive / Officer job

Fatakpay Digital Private Limited is aggressively hiring for the job profile of Collection Executive / Officer at Mumbai in Andheri East locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 17-May-2023. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

12th Pass

English Level

Basic English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

Technopolis Knowledge Park, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400047 Andheri East, Mumbai

Interview mode

In person

Interview address

Technopolis Knowledge Park, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400047 Mumbai

Job posted by Fatakpay Digital Private Limited

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