Customer Care Executive

Futurzz HR

Work from home

₹20,000 - ₹28,700 monthly*

Fixed

20000 - ₹23700

Average Incentives*

5,000

Earning Potential

28,700

You can earn more incentive if you perform well

Full Time

Night Shift

Min. 1 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

61 applicants

Job Description

Dear Candidate, We are considering you for the role of Customer Service Executive JOB DESIGNATION/ROLE/POSITION Customer Service Executive JOB LOCATION Training for one month then work from home Address: 4W77+G84, Fairmont Bldg Business Park, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076 JOB DESCRIPTION/JOB RESPONSIBILITIES Learn about the key requirements, duties, responsibilities, and skills that should be in a customer support executive job description Customer Support Executive Job Description Also known as a customer service executive, customer support executives manage a team of customer support representatives and maintain customer satisfaction. They ensure that the team is adequately trained to promote excellent customer service. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. CANDIDATE REQUIREMENTS/QUALIFICATIONS/EXPERIENCE/SKILLS Any HSC/ Graduate with Min 6 months of experience on International Voice Process

More about this Customer Care Executive job

Futurzz HR is aggressively hiring for the job profile of Customer Care Executive at Mumbai in Mumbai locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 28,700 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 26-Jan-2023. For more details, download apna app and find Night Shift jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Night Shift

Interview & address details

Company Address

Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076, India Powai, Mumbai

Interview mode

Online/Telephonic

Job posted by Futurzz HR

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