Customer Care Executive
Futurzz HR
Customer Care Executive
Futurzz HR
Work from home
₹20,000 - ₹28,700 monthly*
Fixed
₹20000 - ₹23700
Average Incentives*
₹5,000
Earning Potential
₹28,700
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Fast HR reply
61 applicants
Job Description
Dear Candidate, We are considering you for the role of Customer Service Executive JOB DESIGNATION/ROLE/POSITION Customer Service Executive JOB LOCATION Training for one month then work from home Address: 4W77+G84, Fairmont Bldg Business Park, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076 JOB DESCRIPTION/JOB RESPONSIBILITIES Learn about the key requirements, duties, responsibilities, and skills that should be in a customer support executive job description Customer Support Executive Job Description Also known as a customer service executive, customer support executives manage a team of customer support representatives and maintain customer satisfaction. They ensure that the team is adequately trained to promote excellent customer service. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. CANDIDATE REQUIREMENTS/QUALIFICATIONS/EXPERIENCE/SKILLS Any HSC/ Graduate with Min 6 months of experience on International Voice Process
More about this Customer Care Executive job
Futurzz HR is aggressively hiring for the job profile of Customer Care Executive at Mumbai in Mumbai locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 28,700 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 26-Jan-2023. For more details, download apna app and find Night Shift jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Min. 1 Years
Education
12th Pass
English Level
Good (Intermediate / Advanced) English
Job Role
Department
Customer Support
Employment Type
Full Time
Role / Category
Customer Support - BPO / Voice / Blended
Shift
Night Shift
Interview & address details
Company Address
Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076, India Powai, Mumbai
Interview mode
Online/Telephonic
Job posted by Futurzz HR
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