Customer Care Executive

Ts Enterprises
₹10,000 - ₹13,000 per month
5 openings
Full-time
84 people interested in this job
Posted on : 22-Jul-2021
Expires on : 06-Aug-2021
Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
1 - 3 years
Gender
Female Only
Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
1 - 3 years
Gender
Female Only
Working days
Monday to Saturday
Timings
10.00 am to 7.00pm
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Address
303 vtm 2 mehra industry sakinaka, Saki Naka, Mumbai, Maharashtra - 400076

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