Customer Support Executive

Kserve bpo private limited

Andheri East, Mumbai

₹18,000 - ₹28,000 monthly

Fixed

18000 - ₹28000

Earning Potential

28,000

Work from Office

Full Time

Min. 1 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

15 applicants

Job Description

Responsibilities of candidates include: • Assist with online campaigns • Establish a strong demeanor when dealing with customers • Respond quickly to customer queries • Communicate with consumers via email & Chart • Recognize and handle customer complaints • Process orders, forms, registrations, and requests • Maintain a log of all customer interactions, transactions, comments, and complaints. • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation (Need real state experience also ) 1Yrs experience in Email & Chart Process

More about this Customer Support Executive job

Kserve bpo private limited is aggressively hiring for the job profile of Customer Support Executive at Mumbai in Andheri East locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 18,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:00 AM to 06:00 PM and will have NaN working days i.e., All days of week. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 10-Mar-2022. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

Chintamani Plaza , B wing 6th floor, Next Western Express Highway metro Station, Andheri Kurla Road, Andheri East, Mumbai - 400093 Andheri East, Mumbai

Interview mode

Online/Telephonic

Job posted by Kserve bpo private limited

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