Customer Care Executive

10 Openings
NAZ V HR Solutions
CBD Belapur
13,000 - 17,000 per month (Fixed + incentives)
Full-time
50 people interested in this job
Posted on : 11-Jan-2022
Expires on : 29-Jan-2022

Job Details

Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
Fresher
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
Fresher
Gender
Male Only
Working days
monday - saturday
Timings
09:30 AM to 06:30 PM
Address
CBD Belapur, Navi Mumbai, Maharashtra, India, CBD Belapur, Mumbai, Maharashtra - 400076

Job Description

Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

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